Terms of Service

Effective Date: January 2026

These Terms of Service ("Terms") govern your use of services provided by Collect Virginia LLC ("Company," "we," "us," or "our") and your engagement with our consulting, development, marketing, and operational services. By submitting a consultation request or engaging with our services, you agree to be bound by these Terms.

1. Services Overview

Collect Virginia provides a comprehensive range of business services including, but not limited to:

• Strategy & Planning consultations
• Web and mobile application development
• Digital marketing and social media management
• Content creation (graphics, video, copywriting, advertising)
• Distribution and logistics support
• Business process outsourcing and staffing solutions
• Event planning and coordination
• Technology consulting and AI-powered business development

Specific service details, scope, pricing, and timelines will be outlined in individual service agreements or proposals.

2. Consultation Process and Information Use

By submitting a consultation request form or providing any information through our website, you explicitly consent to the collection and use of your information for our consulting process.If you do not agree to this use of your information, you should not submit the form or provide any personal data.

By submitting a consultation request form, you agree to:

• Provide accurate, complete, and truthful information about your business and project requirements
• Allow our team to contact you via email, phone, or other communication methods provided to discuss your consultation request
• Consent to the storage of your information in our CRM system for the purpose of managing and delivering our consulting services
• Participate in initial discovery meetings to assess project feasibility and scope
• Review and sign formal service agreements before work begins

3. Payment Terms

Payment terms for services will be specified in individual service agreements. General payment policies include:

• Invoices are due within 30 days of issuance unless otherwise specified
• Late payments may accrue interest at 1.5% per month or the maximum rate allowed by law
• We accept payment via PayPal, Stripe, and bank transfer
• Retainer agreements may require monthly advance payments
• Deposits or prepayment may be required before project commencement

4. Intellectual Property Rights

Intellectual property ownership is determined as follows:

• Custom work created specifically for you (websites, applications, marketing materials, strategies) becomes your property upon full payment
• Pre-existing tools, templates, frameworks, and methodologies remain our property or that of third-party providers
• You grant us the right to use case studies, testimonials, and project examples for portfolio and marketing purposes unless otherwise agreed
• All deliverables must be paid in full before ownership transfer

5. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during consultations and service delivery. This includes business strategies, financial data, customer lists, and technical specifications. Confidentiality obligations do not apply to information that is publicly available or required to be disclosed by law.

6. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, or consequential damages
• Our total liability for any claim shall not exceed the amount paid for the specific service in question
• We are not responsible for third-party services, platforms, or integrations beyond our direct control
• Business results are not guaranteed; outcomes depend on market conditions, execution, and external factors

7. Warranties and Disclaimers

Services are provided "as is" with the following understanding:

• We warrant that services will be performed in a professional and workmanlike manner
• We do not warrant specific business results or ROI unless explicitly stated in a service agreement
• We are not liable for delays caused by client non-responsiveness, incomplete information, or third-party dependencies
• Website and application performance depends on hosting providers, internet connectivity, and user behavior

8. Termination and Cancellation

Engagement terms vary by service type:

• Project-based services: Termination requires written notice and payment for work completed to date
• Retainer agreements: Either party may terminate with 30 days' written notice
• Early termination may result in loss of retainer payments or cancellation fees as specified in the service agreement
• Upon termination, we will deliver completed work and transition materials as agreed

9. Client Responsibilities

As a client, you agree to:

• Provide timely feedback, approvals, and necessary information
• Ensure you have authority to engage our services and enter into agreements
• Comply with all applicable laws and regulations in your industry
• Not use our services for illegal, unethical, or harmful purposes
• Maintain backups of important data and content
• Pay invoices on time and provide accurate payment information

10. Third-Party Services and Integrations

Our services may incorporate third-party platforms, tools, and services (e.g., hosting providers, payment processors, analytics platforms). You acknowledge that these third parties have their own terms of service and privacy policies. We are not responsible for their performance, availability, or compliance. Any issues with third-party services should be addressed directly with those providers.

11. Data and Privacy

Information you provide during consultations and service delivery is handled in accordance with our Privacy Policy. We take reasonable measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining the security of your own systems and credentials.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of updated Terms. For ongoing service agreements, significant changes will be communicated with advance notice.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be:

• First addressed through good-faith negotiation between parties
• If unresolved, subject to binding arbitration or litigation in Virginia courts
• Each party bears its own legal costs unless otherwise awarded by a court

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

For questions about these Terms of Service, please contact us at: